Privacy Policy
Last updated: 9 May 2026
1. Introduction
Graphite IT Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS applications and website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name when you contact us or sign up for our services.
- Usage Data: Information about how you use our applications, including pages visited, features used, and time spent.
- Technical Data: IP address, browser type, device information, and cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Respond to your enquiries and provide customer support
- Send you updates about our services (with your consent)
- Improve our applications and user experience
- Comply with legal obligations
4. Data Storage and Security
Every app runs on its own dedicated UK-based server — not shared hosting. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data never leaves the UK.
5. Your Rights (GDPR)
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
6. Cookies
We use essential cookies to ensure our website functions correctly. We also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: